Privacy Policy

We take the protection of your personal data seriously. This policy explains what personal data we process when you visit this website or contact us, why we process it and what rights you have. We process personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other data protection laws applicable to us.

1. Controller

SDA SERVICES L.L.C-FZ
Limited Liability Company (L.L.C-FZ), Licence no. 2204440.01
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Email: sda-services@outlook.com

2. Overview

• We do not use our own cookies, analytics or tracking tools. Only the embedded Google Maps map may set cookies (see section 5).
• Fonts are hosted on our own server; no connection to external font services is made.
• Our contact page contains an embedded map from Google Maps.
• If you email us, we process the data you send us to answer your enquiry.

3. Hosting and server log files

This website is hosted by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA. When you visit the website, the hosting provider automatically collects information that your browser transmits, such as your IP address, date and time of access, the page requested, the referring URL, browser type and operating system. This data is required to deliver the website securely and reliably and is not merged with other data sources.

We process this data because it is necessary for the secure and efficient operation of our website. Log data is deleted by the hosting provider after a short period in line with its retention policies. As Cloudflare is based in the USA, data may be transferred to the USA; such transfers take place with appropriate safeguards in line with applicable data protection law. Cloudflare processes this data on our behalf under its data processing agreement.

4. Contact by email

If you contact us by email, we process your email address, your name and any other information you provide in order to handle your enquiry and any follow-up questions. We process this data because it is necessary to respond to your enquiry or to take steps towards a possible contract with you. We delete this data once it is no longer required, unless statutory retention obligations apply.

5. Google Maps

Our contact page contains an embedded map from Google Maps, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, and Google LLC, USA, to show the location of our office. When you open the contact page, your browser connects to Google servers and transmits data such as your IP address; Google may also set cookies. Data may be transferred to the USA. We have no influence on this data processing. We use Google Maps because it is necessary to present our location in an easily accessible way.

Further information: Google Privacy Policy.

6. Your rights

Subject to applicable law, you have the right to:

• request access to the personal data we hold about you,
• have inaccurate data corrected,
• have your data deleted or its processing restricted,
• receive your data in a structured, commonly used format (data portability),
• object to processing based on our legitimate interests,
• withdraw any consent you have given, with effect for the future,
• lodge a complaint with the competent data protection authority, such as the UAE Data Office.

To exercise your rights, simply send us an email.

7. Data security

This website uses TLS encryption (recognisable by “https://” in your browser’s address bar) to protect data in transit.

8. Changes to this policy

We may update this privacy policy to reflect changes to our website or legal requirements. The current version is always available on this page.